Store Policies

KELASH STUDIO takes chargebacks very seriously. 
 If you submitted a chargeback for an order without properly contacting us prior to submitting this accusation to your bank so that we can have a chance to properly help you, we will handle all matters in small claims court.  All fees associated with the lawsuit and the cost we encountered due to the chargeback will be the responsibility of the customer.  BY LAW Fraudulent chargebacks are seen as a form of fraud.  Merchants such as Kelash Studio can and will take customers who abuse chargebacks to court, and most jurisdictions will pursue criminal charges against those customers.